Return Policy
Online Policy
We guarantee our personalized products to be free of errors. Should we make an error in your original copy or written instructions, we will replace your stationery, or any other personalized item, free of charge, if notified within fifteen (15) days of receipt of your order.
Custom Products
Please review your order carefully before you submit it. We are not able to accept returns, exchanges or cancellations on personalized products. By placing your order, you agree to our online policy.
We cannot guarantee any changes to online orders so please review your order very carefully before submitting it.
Damage
If, upon receipt, you find that your order is incorrect, please contact us at cheryl@invitationsandmoreaz.com or (480) 998-8694 within 14 days.
Late or Missing Orders
If a product has not arrived by two weeks after the estimated delivery time stated on our website, please report it to us so we can track it with our printer. Any job older than 30 days from time of order cannot be tracked or replaced for any reason. You are responsible for letting us know if an item has not been received.
Payment
We accept Master Card, Visa or money orders. Personal checks not accepted.
Personalized items are billed at the time an order is placed. Due to the personalized nature of the products we produce, all charges are done before an order is sent to the factory for personalization. Arizona residents will pay 7.95% sales tax.
Returns
There are no returns or exchanges on all products.